Public Storage - North Tonawanda - 3420 Niagara Falls Blvd

The sign-up process was active and fairly straight forward. There sort of is a lot of information coming at me at once, however, I felt my move-in process was very fluent and simple. My unit was not well kept to my standards, yet the facility felt legit. My rate also went down the first few months in, so I was pleased to stick it out.

Tim went above and beyond to get our business and make sure we were happy. Great service!

1 worker, and I had an appointment time, when I arrived the worker was one the phone so I had to wait and then after the phone call was finished and when I was speaking with the worker about what type of storage units were available and getting prices, someone walked in I was told I had to wait again so he could assist someone else. So my appointment time was not an actual appointment time since I was basically pushed aside since there was only 1 worker. I do understand everyone needs help but I arrived on time to my appointment and felt I should have had someone 1:1 without interruptions as I cleared my schedule to come in sooner then I had originally requested.