Go Store It - Asheville - 39 Gerber Road

Candy Irven

The facility is well secured & very clean! I love the virtual agent access in the lobby. I wish you could contact someone without being on site, though. Know that no one will answer a call or text or DM or email. If you are ok having to go on site to communicate with them, then this spot is perfect.

Lisa Bristow

February 23, 2026

We rented this once and choose it because of it's great location. Then we wanted a larger unit and they wouldn't pro-rate it, so we had to temporarily get two units and then cancel the old one. We cleared out the old unit before we were going to be charged again, but you can't talk to a human, just the ai person. It took 3 calls before they finally cancelled the unit, but after being charged again for the unit we didn't want. Then they had to issue a refund. Then, after we agreed to rent to new unit for $113, they increased it to $268 after 3 months. We didn't want to do this, so we decided to move to another place (much better with real humans running it) but I couldn't go by myself to move things out since there were so many homeless person there I didn't feel safe without my husband. The better place is further down on Sweenten Creek next to the Uhaul. Better laid out, and more reasonable.

Sherry Banner

February 27, 2026

I would have given 5stars but, due to my limited on-line skills, I ended up with a larger unit than I intended and, because there is no one IN PERSON to talk with, I just kept it. I would so much prefer to deal directly with a human being rather than a random person who appears on a screen, followed next time by another random person. On the positive side, all my interactions with the “random persons” have been pleasant and the facility itself is clean and easy to navigate moving items in and out.

CiCi Weston

Clean and Well Kept. I am happy with the storage unit. I have had no problems. It's always clean and well Kept. This is a great improvement from my previous storage place owned by a different company. And...it's affordable.

Madhu Schmid

February 3, 2026

The storage facility is great. I’m very happy with my unit and the ease it was to move in. However, I’m only leaving 4 stars because my rent went up $40 after the first 3 months - if it was even that long.