Public Storage - Gastonia - 2224 Union Road

Jason is a sheer pleasure to do business with. I love renting here! Go see jason today!!

The local employees have always been wonderful. I give them 5 stars. But the disrespect that corporate shows long time tenants is abysmal (1 star). It takes a long time to get repairs approved and comoleted (I,e, broken a/c of lights), and the rent increases are too frequent. I leased a second unit a few months ago and got an increase already. After 10 years with my original unit I was spending twice as much as a new tenant (without any special deal for them). I just don't understand. If you have auto pay, a fabulous record there as a customer, and still pay twice as much...it's just wrong. It has been my experience that they would rather I leave. And I wouldn't have written this review if I hadn't been sent several requests to do so. I was just whining to friends before. I want to love you guys. It wouldn't take much on your part. A simple loyalty reward would speak volumes.

They were very helpful and made sure I understood everything and got everything I needed.