Valley Storage - Hickory East

Great staffing. Very friendly and professional. However with one weekend to get it all done it's a bummer my 24 hour gate code was denied on Saturday night and business will be closed Sunday. So I'm hoping it's was a miscommunication and this will reach someone in time to resolve this issue very soon and I won't have to miss a second twelve hour shift to accomplish the already draining task of a one day move. Also signs on the gate should not give you directions to call a number to reach staff member after hours if there is no staff to talk. Plus the website states it will immediately resolve issues with one email. All being said if it was just a minor mistake that gets fixed this morning I will change my review to reflect the level of customer service received. If not I'm out another 165 for missing work again. Making the first month of free rent a grand total of 350 + expenses. I'd love to change this really just trying to raise the flag for immediate attention. Г°ЕёЛњВЃ

Ashley is the best. She does a great job at satisfying her customers. I would refer anyone to her.