Public Storage - Monroe - 5530 W Highway 74

After 4 years of having 2 storage units at this location, I have to say I was ready to leave after the first upcharge by Public Storage. My 2 units were 105 or 115 per month, each. Public storage has increased my rate so many times that it's disturbing. Now I'm paying almost $400.00....196.00 × 2, which is ridiculous. I am now forced to move out all my units, due to the constant increase. All I can say is, DARLENE is the ONLY reason I've stayed there this long! She's always a pleasure to deal with and aims to please the best she can. She knows I'm always on the road for work and need reminders of payments due....whether I forgot or not, I always knew I'd receive a friendly reminder call from her by the 4th of each month...One less thing for me to worry about and much appreciated! Public storage, you unfortunately got me for about $20k....I hope you use a fraction of that to A) spray your units and B) replace rusted doors/panels, and C) give that lady Darlene a raise...She's the best thing your facility has going for it. I'd like to thank her for always accommodating our needs with a smile. Cheers & Best Regards to you all. -J

Awesome service

I was willing to pay 3 months in advance, but there was no incentive for doing so. I think I should have been able to do so with some type of discount. Not to mention I can not even get the carts into my unit due to the step up to get in. I broke a really expensive piece of furniture that was too heavy to carry. And that is if I can find the carts. Thanks