Public Storage - Raleigh - 4243 Poole Road

It was easy to rent a unit. The staff person was knowledgeable and personable. Didn't realize how much I didn't know but she did not make me feel unprepared. The business like approach made me feel more comfortable that my things will be secure.

I have been renting here for 1 week. There has been no issues. The property manager (Sequoya?) was very nice and very clear about how things worked...that was helpful as it is my first time renting a storage. I did have ants outside of my space, she quickly put down something to rid the ants. If you are looking for a location to store, there's no reason to my knowledge why this storage location wouldn't be a great spot.

On my initial visit to the facility, Ray and I rode around on the golf cart to see the different sized storage units. He explained how the temperature controlled units work, detailed hours of operation, and provided an overview of the products available for purchase. He further explained the promotional offer and indicated when it would expire. When I went back to sign the lease/contract, he clearly explained all the charges and was patient in answering my questions. So far so good. I've been back to the unit a couple of times since "moving in" on Dec 26.