Public Storage - Wake Forest - 10104 Capital Blvd

Upon reserving my unit online at a great online discount rate, the Manager, Amber, called me. We discussed the time I would be arriving and any questions or concerns I might have had. The initial contact made me feel welcome. Once I got to the Public Storage, she gave me a tour (very clean place by the way), told me everything I needed to know, repeated anything, assisted me with purchasing insurance and other items, was very thorough and patient, and smiled the whole time. Amber's customer service skills are exceptional! I think I hugged her before leaving the property. I'd recommend Public Storage to all but I'll have to say Amber's name and that particular location (10104 Capital Blvd., Wake Forest, NC 27587) because she was the face of Public Storage that day and she made her company look like a 10.

Very efficient and friendly service! I made my reservation online and once booked, the manager called to introduce herself which made me feel welcome. Great customer service and all fees are explained thoroughly upfront. Great experience! Thanks Amber!!!! You rock!!!

Amber was very courteous, helpful, answered all questions and made the experience smooth. Thank you so much for your help.