Public Storage - Frazer - 49 Lancaster Ave

Rich at this location was awesome! Friendly, personable, professional. He took the time to show us around the property, our unit, and explained everything. He made the process easy and painless. The property is the best kept, nicest storage facility I have ever used. Rich even made a one week follow up courtesy call to make sure everything was going well and we were happy with the property. Who does that?!?! That's what I call customer service. Thanks again Rich, we appreciate all your help.

I have been with this Public Storage for four years and have seen at least three managers prior to Rich Burns. By far the best of all. Always pleasant to talk to and quick to respond to inquiries. The cleanliness of the facility, from restrooms to individual units, has improved over the last six months. Probably because of the enthusiasm of Rich, I have no reason to look for a better storage facility. Don't let this guy get away

I went to the Public Storage location in Malvern, PA and it was a wonderful experience! Rich, the property manager, was inviting and very professional. He did a great job explaining everything to me and answered all of my questions. The location was also very neat and clean. I highly recommend this location to anyone who is in need of short or long term storage!