Public Storage - Philadelphia - 7571 Ridge Ave

I had the pleasure of going to the 7571 Ridge Avenue Location of Public Storage yesterday. I was highly pleased with the service. I made the reservation online (which was very easy) and called to confirm that I would be coming. When I had to change to the next day, the staff was understanding and accommodating. I was greeted by Chris who showed me the unit and completed the paperwork. I have never done Public Storage before and Chris took the time to answer all questions. I was nervous that the "online pricing" would be different than the real life pricing, but my final price was exactly what I was quoted online. Chris was lovely and explained everything in my rental agreement in full detail. Moving my items in was easy with the provided dollies and carts.

When I first entered the office, it was like pulling teeth to get help. Lady did warm up to me eventually. They are not extremely pleasant or helpful. I called corporate to get the a month's rent taken off. Office s trying to charge me for an entire month when I was vacation on the 4th of e month.

Great facility. I only wish I could access it 24hrs