Public Storage - Willow Grove - 2535 Maryland Road

When I called the call center to ask if the Montgomeryville, PA, facility was tractor trailer accessible, I was told it was. When I went to see the facility I was told it is not tractor trailer accessible. The site manager was able to contact the Willow Grove facility and transfer my reservation. The second site manager was also wonderful, but I was frustrated that the call center did not have accurate information about the Montgomeryville facility.

I came to Public Storage with no previous experience with the company or the industry, but Traci helped me get through the process. Rather than just asking how big of a unit I needed (I had no idea), she asked me pertinent questions that allowed her to recommend the proper size. And she nailed it! The unit is full, but not jammed, and all my items are stored perfectly. No wasted space, no wasted money. She was great.

A VERY NICE CLEAN PLACE WELL LIGHTING VERY GOOD LOCATION AND GOOD SECURITY I WOULD RECOMEND PUBLIC STORAGE TO ANY BODY