Prime Storage - Warren

alan spen

March 3, 2026

I have used Prime Storage, Warren for the past five years. I find the facility to be well maintained and recently added a second unit. I’ve worked with Ashley, office manager, and find her to be highly professional and willing to listen to my needs. I also feel she has shown a willingness to work with me on maintaining prices at a fair level.

Mary Garcia

Dear Prime Storage Team, I'm delighted to share my exceptional experience with your services. My belongings were returned in pristine condition, a testament to Prime Storage's outstanding care and security measures. However, the highlight was Ashley's truly remarkable assistance. Her professionalism, comprehensive knowledge, and unwavering dedication to customer satisfaction were exemplary. Ashley transformed the entire process into a seamless and remarkably pleasant experience, proving herself an invaluable member of your team. I wholeheartedly recommend Prime Storage for reliable and secure options, attributing much of my positive experience to Ashley's superb support. Please extend my deepest gratitude to her. Sincerely, Mary Garcia

Carol Hassell

January 11, 2026

It started out at $54.00,surprise, never saw that figure for the first 2 months, 3rd omt., spoke to a very nice man ,,3rd pmt $54.00,but hD a letter rent gormse up to $131.00 beginning Jan. .wmWe had it only 3 months. We gave our notice,you have togive them 15 days,I believe or you pY another fee. The so called manager, she said she was. Called us alier when it came to the 3rd. Month to get the discount, she told my husband it looks like I you copy and pasted it. We were there about a b hour arguing. She wanted us to pay more. Finally she said I'll send it in ,see if they approved it. By them we didn't want to be there anymore. They own alot of business. Be careful, read the agreement or listen word for word. Rhey'll get you to pay more. Dishonest business or should I say the so called manager. SHE WAS RUDE! THE GUY DID APPROVE OUR PAPERWORK. WE don't lie.

amy cohen

October 30, 2025

Moved out per their policy and they still charged for the next month. Now it’s taking forever to have them refund the charge. They promise to call back each day but no call back whatsoever. Still can’t get answers. They keep playing the run around game.

Rodney Gomes

October 22, 2025

I was not satisfied with my rental, they had no spots up front so they gave me a made up spot on side of building, it was not easily accessible to get my trailer in and out. Also the gate was broken and they said it was getting fixed. The whole time I rented the gate is still not fixed and anyone can go in and out. I was not happy renting there.