Public Storage - Charleston - 2363 Ashley River Road

Gate does not work. I was told on the day I booked my storage unit the gate would be fixed with in 24hrs, it has now been two weeks and still not fixed. Automatic doors entering indoor storage is broken so therefore it is always open. I am a single female is while moving stuff into my unit on the third floor I was totally uncomfortable. Anyone could be hidding inside as it is getting colder outside and we have a large homless population here seeking shelter...

I've used this storage facility now for 2 years. I have an indoor unit but for a short time also had an outside unit. Compared to the prices of other local storage units in Charleston this one is the cheapest but that also comes with a few problems. The AC on my storage controlled unit has not worked properly several times over the years. Also I can't remember a time when the automatic doors on the inside units worked properly. You have to manually pull them open. The ceiling in my outside unit also had some water damage but luckily I was only storing things in that unit that could not be damaged. The front security gates seem to work and be locked most of the time. I'm giving 4 stars instead of 3 because I do like the staff here. They have always been very nice and helpful and I realize they are not in a position since this is a corporate company to always fix things on their own.

Tracy, Jem, & Tonya worked together as a team and were helpful and efficient, handling and explaining the paperwork and contact. The site seemed clean and neat.