Public Storage - Florence - 2201 2nd Loop Rd

Jessica did a great job getting me set up! The process was simple. I received excellent customer service.

The staff was friendly and very helpful every time I called. Faye was very knowledgeable and friendly. She helped me decide what size I needed and even when I came with my stuff she saw that I needed some water and she gave me a bottle. That to me is what customer service is all about going that extra step. Because I was so stressed about my stuff being damaged at a another facility (different co) and I had a lot of stuff I had to throw out she assured me my stuff would be ok here at Public Storage. I am still stressed about the stuff I had to throw out but I do feel better being at Public Storage.

Yesterday I had a great experience at this public storage location. I was in a tight situation and the manager Faye was very helpful, polite and VERY knowledgeable. She had the answers to all my questions. She put my mind at ease about my belongings being at public storage. My unit at another storage company was broken into but Faye assured me that my belongings would be safe at Public Storage. My experience was so great due to Faye I referred 4 friends to use this specific storage unit. I highly recommend this storage facility.