Storage Rentals of America - Greer

had to call the 800 number because the office was closed the entire week that payments are due, and the on-line wouldn't send a verification code. miss Jennifer was an amazing help. Thank you for having back-up plans in place for when life gets in our way sometimes.

Contrary to a reviewer of 4 years ago, I found this location and staff very helpful, customer-focused, and convenient to where I needed it. The price was very competitive with the others in the area and when I moved my belongings in, the process was short and clear. There was clear communication. The only problem I had was one of the 800 numbers that is worldwide. I got some individuals who were hard to understand and didn't know anything about this specific place. I simply called back and got someone else who was great and even put me through to the locale. Neal, the local manager was super gracious and helpful.

WARNING: I rented a storage space from Storage Rentals of America (SROA) at the Greer SC facility in June 2020. Six months later I was notified on a postcard from SROA that my monthly rate was increasing 25%. This is legal per the standard SROA contract I signed, but clearly is unprincipled, and obviously a bait and switch tactic in my opinion. Local management when contacted and questioned said it is “out of their hands”, but rather the rates are set by SROA. Please beware of this tactic.