Public Storage - Memphis - 7495 US Highway 64

Lavita very friendly and helpful. Made my experience very comfortable, and welcoming.. Very friendly environment will definitely recommend public storage to family and friends.

Overall, I like the facility. I had to rent out a second unit and felt like there could have been some sort of a discount, but there wasn't. That was kind of a disappointment. Also I rented out the same size unit and had to pay more which I also was disappointed in because I rented out around the same time. The representative was polite in explaining the units rates change daily but a $60 rate change was a little drastic in one month time frame. But I had to get it. As stated I like the location, unit size and the price of my first unit rental. My only suggestion is that if more than one unit is to rented, especially on short notice, some kind of discount should be considered.

Everything with the process went well, with the exception of the right I was quoted online versus what I was almost charged when I got there. Long story short, there were two reservations held my name though I only reserved one unit online and only received one confirmation email.A couple of days before arriving they called and asked why I had two reservations. My response was I have no idea, but that I only need one. The staff apparently took it upon themselves to keep the reservation that I did not authorize that also included a higher price. The issue eventually got worked out, however it took some time and I actually had to speak with a district manager.