Public Storage - Austin - 9205 Research Blvd

The Public Storage I used on the same side as transit center I wouldn't advice anyone to go there.First,they jacked the price up $30 last month. I hear they do this often.Employees are snobby big time. Recently during the bad storms that sadly claimed lives,I got caught in this while at my unit. It was raining so hard I had to close the door.A female employee came during this downpour yelling telling me to leave now. I waited until it slacked some but still got soaked as I was walking no vehicle. She told me I would be wrote up. Two days later the district manager Joshua told me to vacate. I was almost done the last day but went back before the operating hours were over only to find they had already changed my lock. A few days ago they let me come to get my things. It was a last minute thing so I was on foot with a dolly but wasn't given enough time once again so I didn't get all my things. I should've been refunded July's fees but wasn't. I would not recommend Public Storage at all. They are some of the rudest people I've dealt with. Very unprofessional and snobby and will jack the price up often. It was so wrong how they did me. Forcing me to vacate because I didn't immediately leave to be soaked or even worse. The storms were really bad on that day. So wrong how they have treated me. So I say..STAY AWAY FROM THIS BUSINESS!!!!!

Quick and easy sign up online and the onsite manager was fantastic.

Worked with great person at check in. Polite and efficient