Public Storage - Dallas - 4925 S Cockrell Hill Road

Going on line to reserve my storage was an easy and simple process. I received a phone call from Ms. Cheryl who was very professional and kind. She scheduled my appointment to go into the location. When I arrived at the storage, Pat was very professional, informative and friendly, which made the paperwork and everything go really smooth and in a timely manner. The only thing that kept me from giving a five star review is the condition of the storage itself. You really do need to repair previous damages made in a more timely manner. My storage have busted sheet rock areas in the walls. I accepted it because I really needed a storage right away and it was the only large one available. I was at work and did not have time to look any further. Rats and other things can freely get in and out with no effort. That is my only concern at this point.

The location is very convenient and the service was wonderful. I received a call within 5 minutes of me reserving my unit and CSR stated there might be a slight wait when I go to see the unit because of there systems. I was in and out in 20 minutes.

I just like too say that ms.Sheena is aswsome,she has a sweet personality......out going....and ms.Maria.please recognize them please...they is out standing.......I would have friends to come too your public storage....your sincerely Shirley Swanson....could that have a raise........Good employees.........