Extra Space Storage - 3142 - Euless - Euless Blvd

I had an awesome experience. Staff was pleasant and welcoming. Would recommend to everyone. Shows 5 star in the rating but I would rate 100 stars.

I regret using the moving van. We drove it 15 miles, and it should’ve been free, however the starting mileage “in the computer” reflected that we drove it 64 miles. We didn’t. I noticed when we checked the truck in, that the employee didn’t get into the van to verify, she took us at our word regarding the mileage. This is a process problem. My theory is that who ever drove the van prior to me, either misquoted intentionally or gave an incorrect number to the clerk the day before. That number was then entered into the system. If the employee is not verifying the mileage at all times, and relying on the renter, then crap like this will happen again and again. Lesson learned. Renters: verify your mileage against what is on the paperwork before driving away.

They helped me with everything I needed to take of. Very good service