Public Storage - Frisco - 13391 Custer Rd

Kelly was so courteous and kind to show us different size units for us to make our decision. Renting process was paperless and quick

the people are very professional and courteous and helpful. the facility is very clean and all syatems work well mechanically and electrically.

It was not disclosed to me that you as a renter must buy the special lock that only works with public storage lockers. I asked to provide my lock and not use the pin lock and was told it was required after the fact. I was also told it is not refundable as well even though the return policy at the bottom of the receipt that says I have 30 days to return any items. Other than that it was a clean and secure storage place. I feel safe storing my things there and appreciate the month to month and the $1 signup promotion.