Public Storage - Houston - 2510 Cypress Creek Pkwy

Was very excited about finding this storage which is nearby my job area. Was please throughout the application process and have zero complaints in regards to the customer service. I did not see the unit nor did I go into the facility besides the office prior to the application process. After entering the property after that I was concerned about the condition and security considering this property looks really run down. Its very obvious this property has been neglected and needs major updating and polishing. After being on this property after day light hours, I became even more concerned since there is absolutly no working lights nor is there individual lights on the inside of the units. One would think since this property is in an area of town that is known for high crime that they would at minimal have night security lighting but it is pitch dark and unless you use your headlights you cant see to do anything in your unit. I addressed this issue to manager and she stated she was working on it but I think this as well as the overall poor appearance goes beyond local or even district levels. I can't believe Public Storage would have their name on a property like this. I've rented many units in various cities from PS and never seen a property like this

Nice friendly staff. Convenient and spacious.

Myeisha was absolutely great. Very professional young lady. I would forever rent a space when needed and recommend anyone as long as she is there. Job well done, Myeisha