Public Storage - Humble - 8717 N Sam Houston Pkwy E

Keith Braswell

Natasha was very nice to me. She was very professional, accommodating and friendly. She was very helpful in showing me where my unit was and shared what I needed to know in order for me to have a successful stay at this location. Thank you.

Sharon Madison

I would like to say I went in the public storage on belt way 8 in humble and the guy was nice but the price was to much then I want down to the one at8717 n Sam Houston only east humble.and when I walk in I had said good morning to the lady and she had said good morning to me. I had asked her what’s her name and she told me Natasha I said ok my name is sharon . and I had asked her about a united 10x10 she told me the price then I ask her can I see when and she said yes u my she had let me see and let see if I can help you with something else and she help with a 10X15 that would work for me she was sooooo nice to me . I was so please with her she walked me through everything.and she gave me my code number I was so happy with miss natasha and yes I gave her a five star BECAUSE she definitely deserves it and when I left there she said if I needed her I can call her and she would help me out and I said THANK YOU.GOD Bless Her And Her Family.

Evon Lacy

November 23, 2025

This place is horrible the gates stay broken and doors also so your not getting the protection you think your getting Also I’ve used public storage but recently all my items was auctioned off. I have furniture clothes everything personal documents medication. My whole life was inside of this storage and they auction off my storage by accident. It wasn’t even time to auction it off. I have proof and documentation they gave me no answers. They didn’t even care that this happened to me. The carpet manager called me and told me that she will call me back. I haven’t heard from her since they told me that they was working to retrieve my items back from the bidder and I have not received any callback. I am a single mother. I have no clothes no shoes. It’s about to get cold let alone all of my Christmas decorations was in their storage. I don’t even have a Christmas tree to put up for my children. This is sad. I have nothing. I feel hopeless and helpless. This is a multi million dollar company and they refuse to take accountability for the mistake that they have made a police report has been filed. I’ve also issued a 10 day demand letter cause I have questions I was told my storage was sold on October 24 but when I communicated with Public Storage, they told me I had until November 24. Those calls are recorded and documented. This is sad. I just feel like giving up at this prison moment due to all of this hardship. This has put me in an emotional Distress.

Jaylynn Guien

Mrs Natasha was very sweet,fast, and understanding I really enjoyed her helping us today especially going through times where help feels scary to ask

Marissa Perez

Natasha was very friendly and helpful. She really helped us in a sticky situation. Public storage is lucky to have her