Public Storage - Irving - 1520 W Irving Blvd

Everett was amazing leasing the unit. If you still come here, ask for Everett. How ever, the next day after leasing, another employee locked me out of my unit by mistake. Which is understandable that is a mistake, but it cost me extra money by forcing me to leave my things sitting on a U-Haul overnight that was supposed to be returned. I was required to rent the U-Haul for an extra day. They have offered no solution for their mistake that cost me money. I actually SEEN the manager in his boss the next day and they told me they'd call me later, which never happened. That was my second time waiting for a call that I never got from them. They have no interest in fixing their mistake clearly.

The staff were wonderful. The transactions went very smoothly and the internet booking saved us some time.

Cant remember her name but she was very friendly and nice and helpful