Public Storage - Katy - 150 Dominion Drive

Mary was great in showing me the facility and explaining everything. I like the triple security entry code set up to the climate controlled facility and feel very comfortable early in the morning or later in the evening at the storage unit. Extremely clean and affordable.

Easy to get into the storage facility. Clean facility. Well lit with good air conditioning. Easy to get to storage space. Nice that the flat bed dollies are provided.

This was my first time ever using a storage unit and I was very disappointed. I rented my unit on 11/29/2019 and was never told any information on prorated charges. I was specifically informed that my payment would cover everything until my move out date on 12/29/2019. I actually did not step foot on the property until 12/3/2019 and I get a call the same day that I owe more money. What no way. I talk to someone about the situation and I was bluntly told " its on the agreement that you signed" first of all, I didn't read that agreement, I was too gullible and trusted the employee that helped me, that was a mistake on my part. I am very disappointed. I moved my stuff out the very next day and I still had to pay more money which is ridiculous because I only had my things in a storage unit for 3 days and end up paying $70. What a ripoff. I WILL NEVER RENT FROM HERE AGAIN. The employees need more training and its not fair to the customers that we do not get told the correct information by employees.