Public Storage - Katy - 23155 Morton Ranch Rd

My close date got moved to the last day of the month so we could not evacuate until the 5th. I talked to them over a week in advance and was told if I called after I moved out they would likely pro rate it since I only had it one day that month. We rushed to empty it due to this just to be told by customer service that they do not pro rate on the way out. You all need to get it straight and not tell people something that isnﾃ｢竄ｬ邃｢t accurate. I would not have been in such a rush if I had known. Lady I talked to when I called customer service was rude and hung up on me as well.