Public Storage - Lewisville - 1419 S. Stemmons Fwy

Mr Montes

Matt at front desk was helpful, processional and fast at getting me setup with my new storage unit. The pricing was fair. The facility was clean and they have a really nice app that helps with getting in the gate easy. I highly recommend CubeSmart in Louisville ask for Matt

mell ford

I was really impressed with the cleanliness of the Public Storage facility. What stood out even more was the exceptional service. I had an issue that needed attention, and the property manager Shannon, resolved it immediately without any hassle. It's great to know they take such good care of their property and their customers.

homegirl Success

June 13, 2025

Tricky. Horrible experience. I had to call many times to get information. I removed my car out of the unit a month and still being charged for the whole next month. I called them 3 times and no one told me to leave it open. That was the reason they kept charging me. I mean they have all the means to let me know the exact problem and make sure I do so but they never did. Left me wondering why I'm being charged and I had to keep calling to find out the problem. This is a month long after I remove my stuff out. There's no intention to refund so far. I call in now and they hang up on me after 10 mins hold. Never again

Kimberly Hansford

February 6, 2025

Experience was horrible! I couldn’t speak with anyone the day I was trying to move in. Finally got someone and she barely could help she said that she had just started and had to call her manager to assist. After going to another location she finally was able to get me access to my unit. Purchased a lock with Public Storage and she brought the wrong lock. I had to buy my own and they still have those chargers on my account. Pam called me the next day and she said that she would check with her manager and give me a call back. I haven’t heard from her yet. Called numerous times and can’t speak to anyone. Just horrible experience.

Derek “Jonzie” Jones

November 14, 2025

I was locked in overnight! This PS has outdoor units that you can drive up to and that's where the "Fence panels" were that I bought off a guy through Craigslist. When I first arrived I went inside and the girl behind the desk set up a temp card for me to come and go as the fence would take me 4 or 5 trips to get home. The employee said to me twice, try and be out by 10p. Never once did I hear if you're NOT out by 10p the gate will lock until 6a and you will be locked in!!! This is a solid rule I would follow because it is a definite not a suggestion which is what I heard in, try and be out by 10! So I made 3 or 4 trips home with the fence panels and then I took a nap. I woke up at 8:30, drove to PS, loaded my little truck with the last of the fence and got to the gate to leave at 10:05p. The keypad would not except my code like the 9 times prior that day. I could walk out the security gate door but if I closed it I'd be locked out with my vehicle locked In and it was a very cold night so I didn't want that. I called PS and explained my situation. I was told that the president or ceo took a call about it but decided it was not serious enough for someone to unlock the gate (Remotely mind you) for even a minute so I could leave. My gas was almost empty, my phone was down to 10% battery and there I am locked in an outdoor storage area. The fire dept. said no to opening the gate, the police wouldn't help and so I sat watching the clock knowing I had to leave my house by 7a to get to work the next day. I don't wish this on anyone, well maybe the ceo that denied my exit. At 6a on the dot the code worked and I was allowed to continue on with my life and freedom!! For this reason I gave this business and experience 1 Single Star!!