Public Storage - Lewisville - 4900 State Highway 121

Staff was helpful and unit is easy accessible

With the current rates available, this new facility is definitely worth looking at. I was able to get a 10x15 unit for less than the 10x10 unit I almost reserved at another location. The staff is very friendly, and everything is clean. There are plenty of carts available, although I had to swipe one from the other side of the building a few times. I am very happy with my experience at this facility and would recommend it to anyone needing storage in the area.

Around 4pm, on a Saturday, I had just hit 'send' (or the rendition of) and went on to fill out more info to bypass doing it when I got there. However, like I said, just hit 'send' and my phone rang. It was Vickie from Public Storage. She wanted to make sure I knew, that if I wanted to 'check' in that day, I had to be there by 4:30. The experience just got better from there...Vickie walked me through the facility, made sure I knew how to get to the storage unit PLUS made sure I knew how to lock and unlock the unit. In 54 years of life, I have never had to rent a storage unit. Vickie was wonderful, even followed up a few days later. Now, Vicki didn't know my husband died just over a year ago or I chose to move off 8 acres with a 2000 sq ft barn that was used to save more than we should have. In a world where people need to give a sob story for better help (not always), Vicki knew none of this and simply treated me with respect. Thank you