Public Storage - Mansfield - 2430 Highway 287 N

Adrian Mendoza

I had an excellent experience with this storage facility. Rhiannon-went above and beyond to make sure everything was easy and stress-free. From the moment I walked in, they had a great attitude, were very professional, and eager to help with any questions I had. They took the time to explain everything clearly and made sure I was comfortable with the process. This is hands down the best customer service I have ever received. It’s rare to find people who genuinely care, and it really shows here. I highly recommend this place to anyone looking for reliable storage and outstanding service.

opoku gad marvin

Alex K. has great customer service. He was very knowledgeable and walk us through the steps to lease our storage unit. He was patient and explained each charge. We appreciate the service provided and would recommend this location!!!!! Thanks again Alex for providing wonder service to us!

LaTonya Robinson

This is such a great team! They are not only professional but very kind. My experience has been nothing but positive with every person I have ever spoken to. I may have spoken to Christina and Alex more than others (Rhianna(sp?) & Eric) but the entire team has been very helpful when answering my questions as well as keeping me informed on any updates. While my circumstances may have been unexpected, I am glad I chose this location because it has been one less thing I have had to worry about. Thank you for all you do.

Tina Vargo

Rhiannon and Alex were absolutely wonderful. They saved me so much money by moving my unit due to the movers restrictions. Highly recommend

William Biney

July 31, 2025

We were there for almost a year. Over the last 4 months, I have smelled a foul odor every time I visited the storage facility and a dead rat in my unit. I’ve complained multiple times and was refunded one month of rent bc of the dead rat in the unit a couple of months ago. I still see no improvement in pest control and took pictures of multiple rats at the facility. I’ve moved my items to another storage company. I expected more from Public Storage and disappointed in their lazy approach to resolve this issue. I highly recommend choosing a different facility for your storage needs.