Public Storage - Missouri City - 9544 Highway 6

I like the facility but I did not like the fact that I was not aware before hand that I had to pay $20 for a lock and that I have to pay $15/mo for storage insurance. I do not like financial surprises.

convenient, clean and friendly staff

Upon moving into Public-storage. I had already experience problems the night before of the storage closing at 9:00pm. While moving in the excess code would not let me excess the elevator with items to take upstairs. Therefore, the door to my storage was open with the door unlocked all night. I tried to call someone with Public Storage and was unable to get a call back so I left a message. I had to leave my items in the lobby by the elevator and my storage upstairs was unsecured door Open all night. The next morning I received a call from the storage about my property being unsecured and I needed to secure the property with a lock. As I arrived at the property to finish moving my things in. One of the workers approached me in the hallway asking about the property by the elevator, I told him it was my property. He then asked was the trash that was left mine? I told him yes, I will get it. I did not see a trash around. He said we don't keep a trash bend around. Which I thought was unusual. As I secured my property, leaving the property, punching in my code. This same worker walking up to my car to ask me did I get the trash again. I felt harassed and not considered at all. I refuse to be treated as a child. I drove off. I will never use this storage again.