Public Storage - San Antonio - 16639 San Pedro Ave

Excellent and professional service.

I made a reservation two weeks ahead of time. At no point was it clear that I would need insurance. I think this is a underhanded move. I get ready to move in and I'm told I need insurance. The stuff I placed in storage isn't worth 3k. Now I have an extra 11 dollars a month to bill. I understand I can get it from other place, I'm leaving the country for a year and don't have time. I feel it was a underhand move almost deceptive ( I mean really how many to you pay on) if i would have know I would have kept shopping for a unit or insurance. It sucks cause employees were awesome that just screwed up the whole experience.

I had a wonderful experience here. Karina that works at the front desk was very professional, courteous & extremely helpful. She made my moving transition easier for me. If i ever need another storage unit in the future I will come back to public storage!