Public Storage - San Antonio - 555 W Sunset Road

I have had nothing but trouble since I rented in March. First they canceled my reservation. So I had to pay $42 more a month , then the raised my rent in July. Then the faculty is poorly maintained. Gate is broken often. Drain pipes missing for 8 months and this week the gate has been open and unsecured for 10 days. Talked to management and nothing ever.

I have never rented a unit before. When I went looking I found 2 unit with different price due to location. On move in day I learned my reservation got canceled. I was angry, but this location so so convenient I went looking for a unit there again the next day. The price that was originally in my budget now was a smaller size. But I did e rental so that I would not be canceled again. When I went to move in and look at the unit I realized this was not going to work for me and I needed a larger size. Jeanette was great, she did everything she could and it was complicated to get me into a larger unit.

Outstanding experience....quick and easy.