StoragePLUS - Taylorsville

Convenient location right off the highway. The lady that lives there and runs the place is very nice and friendly.

I like this place, staff is friendly, very clean property, and storage has a great amount of space. They offer use of they’re moving truck for free when you move your stuff in. But getting to the unit in a big truck or vehicle is a huge hassle. They didnt tell me how much of a tight fit it would be getting the truck to my unit. My mom was helping me drive the truck and she accidentally scratched the side of the truck a little bit. She felt so bad about the little scratch that she started to cry. We went in to the office and told one of the employees what happened and she said it would be fine that it already had a lot of damage to it. She said that we’d be fine, and didn’t mention anything about being charged for it. Also, the truck didn’t have any gas in it so I was asked to fill it up and I’d be credited $20 to my account. So I filled up the truck (put my very last $20 in) I even overdrew my account to do it. I’m a college student so every little penny counts! A week later I went in to pay my bill and the owner had taken off my credit because “they’re was damage to his truck and property”. I looked at the building and the truck, like I said the truck had a little scratch.. And for the building, there was barley a scratch!!!!! He charged my card and never informed me that my credit was taken off. Once again my account was over drawn.... Now I’m stuck paying overdraft fees. I just wish they would’ve contacted me about it.

Customer service was great very nice people. Great area. Feels like safe environment. I will recommend this place to everyone for storage.