Public Storage - Fairfax - 5609 Guinea Road

Sangeet Vellore

February 28, 2026

I would recommend avoiding Unit 4725 or any units nearby. I rented a 10x30 storage unit and, less than a month in, discovered that the roof was leaking. Unfortunately, this caused water damage to several of my boxes, and I had to spend hundreds of dollars on labor to move my belongings to a different unit. To their credit, management did refund my month of rent and offered me another unit within the facility. However, the experience was frustrating overall. Reporting the issue and getting it resolved was difficult, as it’s hard to reach someone directly. The front desk manager is kind and professional, but the office is often unattended, so communication typically requires leaving a voicemail and waiting until the next day for a response. Because of the leak and the challenges with timely communication, I’m giving this rating.

Tonya Jones Moore

I came in a few different times to view a few different sized units. My husband and I finally gount the perfect unit for our needs. Tina was so helpful in showing us which unit would best fit our needs. She was pleasant, understanding of our needs and always working with a smile on her face. It's nice to find someone so caring and kind! Thank you, Tina! We will be back once we make our decision.

Doug Lidie

Tina helped us today by straightening out our reservation for a new storage unit. She worked through computer issues with a smile the entire time. Tina made sure we got the unit that best fit our needs and was closest to our other units. It was an excellent experience with fantastic customer service. Thank you, Tina!

Jules Nemo

Tina was very helpful in getting my rental setup. I missed the first appointment and was late for the second, but she was very friendly and got me setup quick. Highly recommend.

Robert Mikula

It was a pleasure meeting Tina at the Guinea location this morning. It was great to work with her on a couple items from my recent move in, and I’m very happy with my experience! Looking forward to be a customer at this facility for many months to come. Rob M.