Public Storage - Lorton - 7685 Pohick Rd

Everyone at public storage was helpful and friendly. Staff was willing to stay late to complete my rental paperwork. The website allowed me to find the unit size that was right for my needs. Unit was easy to reserve and Staff followed-up immediately. Facility is clean and well maintained. Highly recommend.

Once you get used to the elevator floor numbering not matching the logical sequence of floor numbering you can easily navigate this facility. The code to open the building doors is good for security but a bit rough if you have your hands full. Usually it is only the first drop off or pick up of the day when you carry items into the building. Otherwise the carts take care of that issue. Temperatures are constant, personnel helpful. My only major concern is that it is not open additional hours to make it more convenient for those of us who work in locations not near the facility.

The customer service I received was quick and efficient. She advised me of how the specials work, and I was able to save a little on my monthly rental...which is one of the reasons I went with Public Storage. The lighting and cleanliness is good. It would be nice to have a few more hand trucks stationed on each floor so you didn't have to walk aroun trying to find one.