Public Storage - Norfolk - 1090 W 35th St

My parents set up the account the weekend prior to my moving in (at the time of the rental, we had no idea if school was going to close for the semester or not but they wanted to get the unit while they were there just in case) and my mom told the agent that all the information on the screen was my information, not hers. The agent said that was fine, she would fix it once they were done. We ended up getting a phone call when we were almost back to Maryland that we needed to come back to change the paperwork. We went back this weekend to do that and we were yelled at by another agent to stand outside the office since they were only letting one person in at a time. We stood there for 20 minutes waiting. Too bad they weren't offering free rentals like other places are to college kids being booted off campus unexpectedly due to the Corona Virus. Other than that, the facility is convenient to campus, very clean and easy to find our way around in. This is our second year renting and would definitely recommend to friends.

Great people, price, and facility

The staff was very professional and very helpful. They had everything ready to go when we arrived. They showed us the storage unit, how to work the gates, and explain the contract. Very professional