Public Storage - Bothell - 9000 NE Bothell Way

Process was easy, product as described, and visual representation on website & in store photographs were very helpful. Staff was efficient, professional & friendly.

Public storage in Bothell is by far the best storage facility I've ever used. It's indoor, feels secure and Debbie, who works there is AMAZING and so helpful. Recently I received an email and letter that we had to move out of our unit do to a renovation. I was literally having nightmares thinking my belongings were not going to be safe having to move them. I was also dreading having to move a packed 10x30 storage unit. Over the weekend I took a visit to Public storage and spoke with Debbie about the letter and moving. Come to find out we don't have to move facilities just units. I ended up have to rent two separate units on two different floors but I guess as long as I don't have to pack it in a truck and to another facility then I'm okay with that. Debbie, you have amazing customer service and I appreciate your kindness. Jaime H

I had the privilege of mostly interacting with Debbie who was very flexible with scheduling when I would come in. She answered all my questions and offered information about the storage setup, made recommendations and also was very sensitive to my needs. She made it very easy for me. Overall the place is clean and I really like the security system they have in place. My only reservation is that it's quite expensive when you multiply the monthly cost over time. But, sometimes, you get what you pay for. I only rated it 4 stars for this reason and also because I have just started moving my things in and don't know longer term what my impression is.