Public Storage - Everett - 9830 Evergreen Way

When I was shown the unit I ended up leasing, I commented "Oh, good; it has a light" upon noticing the ceiling fixture with pull cord. But when I went to move in the next day, the cord broke and the light was rendered useless. The attendant took a copy of my key and said they'd get it fixed. When I went in today, the clerk said "That size unit doesn't normally have a light; I don't know why there was even a bulb in it, because it doesn't work." When I told her that one of the reasons I took that unit over a less-expensive one was because of the light, she told me the manager had told her that "the light in the alley will shine in if the door is open." This is unacceptable. If there is a light fixture in a unit it is natural to expect that said fixture will be maintained in functional condition.

Larry has been awesome to work with! I do model homes and this is the second unit I have rented at this facility. He is very helpful!

Clean safe storage location easily accessed from the highway. Staff are helpful and keen.