Public Storage - Kent - 23439 Pacific Hwy S

We moved into this storage facility on 12/5/15. Compared to the several storage facilities we have had in the past, this is one of the nicer ones. They were thorough during the intake and wanted us fit with the best size for our needs and were not trying to upsell another size unit. We did notice a maintenance issue in the one we were assigned, someone immediately came to the unit to take a picture of what needed fixing, promised it would go into maitenance right away and asked if we wanted to relocate. Having already started moving in, we said no since they were going to fix it. Nice people - great senses of humor all around. It's early days - but we'll see.

I made my reservation on-line. Within a short time, I was contacted by the Public Storage agent and she told me that they were expecting me. When I arrived the next day at the storage facility, I was given a tour of the facility and viewed the unit that I had reserved. All of the paperwork was pre-printed for my review and signature. The entire process was fast and efficient and the Manager of the facility was friendly, courteous and very knowledgeable. I am very happy with my experience.

Great folks at this storage unit easy to work with them, willing to help find a solution even if not at their facility, go the extra mile for you in terms of finding something that works for you. paperwork was easy-peasy, and price/location was excellent