Public Storage - Olympia - 1618 Black Lake Blvd SW

They were very accommodating and eager to assist. The staff member was understanding when my plans went awry and had to change my check-in time.

Was easy to get set up, front desk person Kristina was very helpful and wonderful customer service. I do wish that I could access carts after office hours though as it is challenging with my work schedule to get to my storage unit during office hours.

I originally reserved my storage unit at the Lacey, WA location. I called in 2-3 times to change the date that I would come in to sign papers and confirm everything with them on the phone. The day before I get ready move my stuff, I go over there and Sue tells me that she doesn't have me down for a unit only an uncovered parking area. Yet, I explained to them on the phone that I didn't need a parking spot. This put me in a tight spot and my friend had to call in a reservation for me in Tacoma, WA (30 mi) away. I called the manager there and he tells me that the unit that the 800 number reserved isn't empty yet. So he has to call another location for me to reserve a 10x15 unit at the Parkland, WA location. Luckily, it was available for the $1 special ($24 admin fee). That manager was super nice and helpful. She totally made up for the other two managers.