Public Storage - Seattle - 1815 12th Ave

The location on busy, crowded Capitol Hill couldn't be better for residents of central Seattle. It's clean, but it was strange to move in with the supplied entry code, but no staff present. The office was locked and no indication when they would return. I also did not see a contact phone number listed. As great a location this property is, it's also in a district with plenty of troubled people who could readily enter the property when someone opens the gate. That would be unpleasant and dangerous. These days it's tough to find reliable help, and I'm happy that the hours are not limited to when someone is in the office. Still, it's a concern and also a potential liability for the property.

The manager was super friendly, helpful and accommodating. The online reservation system made it easy when I went to actually get my unit. Great experience overall

They were courteous and helpful to find the best unit match for me!