Public Storage - Shoreline - 20041 Ballinger Way NE

Staff was very helpful and followed up on every thing we spoke about. I had a pretty thorough knowledge of how the process works after a couple contacts. Premises were clean and well lit. Security seemed more than adequate.

Ken at Lake Forest Park/Ballinger Public Storage is terrific! He made everything very clear and even looked over my storage plan to make sure I was getting the correct size unit. He was very thorough, showed me the unit, went over the code to access my unit, and answered any and all of my questions. I have to say his customer service was stellar - best I've had in a long time. Moving can be stressful, and the process of getting my unit really smoothed out my project. I am a happy storage camper!! I highly recommend this location!!

The manager and other staff were very helpful. The cart situation is not so good due to customers abusing them and leaving them where others can't access them. They have just instituted locking them up when customers are done with them so they don't disappear as easily. The last couple of times I was there the bathrooms weren't very well maintained either, but they were at the end of busy days.