West Coast Self-Storage Sheridan Beach

The only reason they got any stars was because a prior manager was very nice and helpful.recently is exact opposite of that. I was moving to a larger unit & even though it was offered on MY account they did everything they could to prevent me from getting a discount or promotional rate. Like it was coming out of their personal pockets. They aren't interested in helping loyal customers which is stupid at best.i was told they don't really care about customer service because they're 93% full

The place was clean and well lit. Convienant and easy to find. I want to say his name is Aiden but I know it's not, I'm getting old and I forget names but he was so polite and mannerable with great customer service and listening skills. He had such patience when it came down to my insurance, oh did we have a time with THAT! You don't find that too much these days everybody is in such a rush to blow you off. He was Great Thank You young man.

Long access hours is so important for customers to come only after work, with secured clean buildings. Some others close at 9 pm , but at open space, after dark (7 pm) cannot stay long)