Express Storage - Orchard

We had reservations at "Express Storage" and when we got there the desk person wouldn't let our moving truck in the gate. There was only one 10x10 unit left and it was over a block from the front gate. Even though our mover said he could get the truck near the unit, the woman would not let us in. They also had told us they'd have a lock to buy and they had none. The woman at the desk told us to go up Orchard St. to find another storage place. Meanwhile, we are paying by the hour for the movers! We went to Orchard Street Self Storage and were immediately greeted by Ms. Solitaire who not only sympathized with our situation, but got us the unit we needed and we and the movers went straight to it. She showed us how to use the lock we bought from her and gave us the code to use the facility. She also matched the 50% off first 2 months price we we were offered from Express. We're so happy with Orchard Street Storage!!

Orchard Express has friendly and helpful staff, a variety of clean and safe storage units, and was easy to get my unit set up with. I enjoyed this experience, feel like it was a clear process, and would recommend this facility to a friend

-Price, for a 5x5, great. -Paperwork, super quick. -Staff, friendly and helpful.