SecureSpace Self Storage Berkeley

Thank you for taking the time to leave your review of SecureSpace Self Storage. We apologize for not providing better information to you about the location of your storage unit, and understand your disappointment at having to climb a ladder when you expected a 1st floor unit. We value feedback from our customers and take it into account when refining our offerings and service levels, so we are grateful that you shared yours with us. We also appreciate your recognition of Axel's excellent service, and apologize if his support wasn't sufficient to overcome your dissatisfaction with the arrangement. If there's anything else we can do in the future to make for a more pleasant experience during your next visit, please let us know!