Extra Space Storage - 0793 - Palo Alto - E Bayshore Rd

Gloria Xiang

Great experience! Kirk was extremely responsive and friendly, helped receive multiple boxes for me, and made sure everything was safely stored in my unit. The whole process was very clear and smooth, and the facility is very clean. His help saved me a lot of time and money. Highly recommend!

Rey Diaz

I couldn’t be happier with my experience at this storage facility. The property is always clean, secure, and well-lit, which gave me real peace of mind about keeping my belongings here. The staff goes above and beyond—friendly, professional, and genuinely helpful from start to finish. Especially Kirk, he is incredibly helpful, understanding, and takes care of everyone. Move-in was smooth and quick, and I appreciated how clearly everything was explained. The climate control keeps my items in perfect condition, and access hours are convenient enough to fit my busy schedule. It’s rare these days to find a business that cares this much about customer experience, but this team truly does. I highly recommend this place to anyone looking for a reliable, safe, and well-managed storage solution. Five stars all the way!

Yoselin Amaya

I had an outstanding experience thanks to Kirk’s exceptional customer service. From the moment our interaction began, he was friendly, attentive, and genuinely committed to helping me. He listened carefully to my concerns, provided clear and thoughtful solutions, and went above and beyond to ensure everything was handled smoothly. It’s rare to find someone who not only knows their job well but also truly cares about the customer—Kirk definitely stands out. His professionalism, patience, and positive attitude made all the difference. Thank you again!! Thank you, Kirk, for making the experience so seamless and pleasant. You’re a true asset to the team!

Veronica Bruhnke

Kirk has helped me, he made the process so easy and all my belongings are in my unit. Thank you for being such a informative, helpful employee. Extra Space is lucky to have you. ****update, 1st review was when i moved in and now I’m all cleared out my unit wasn’t even a whole month but easy peezy, Dave put me at ease with closing out my account, a Plus no money due and a callback and email confirming I am done, inspection of my unit. Thanks Dave & Kirk for all the help and great customer service.

Kristy McDonough

I've had a great experience with Jorge and Kirk at Extra Space Storage. Jorge took so much time to show me around, provide options and get me well set up. Kirk helped me get my final lease signed and ready to go. It's been easy and simple-- exactly what I wanted.