StaxUP Storage - El Cajon

Khal Khtri

November 12, 2025

Pros: Bluetooth operated gate/storage lock Variety of storage sizes. Hours of operation are much more reasonable than competitors.(Open late). Cons: App has a tendency to delay/crash and you have to reopen the app several times whether it's for the gate or storage lock. Units are outdoor which means elements can enter your storage unit (water, insects, spiders, spider webs, ect. No awning for shade which is a bummer in the hotter months. Homeless or sketchy customers who rent tend to linger/loiter around the premises. Some will goes as far as waiting for a person with access to open the gate then tag along behind not knowing if they are paying customers. Very creepy and suspicious. These characters do this typically when management isn't around/late night/weekends. Have smelled strong scents of urine specifically towards the units near the exit area. Rental prices fluctuate more often than competitors. Could drastically change even in a month. Be aware that the rental costs does not include insurance which is sometimes not communicated or easily visible on the websites/app promotions. You can add their particular insurance, though is off-putting as it makes a customer believe they are going to pay a reasonable rate, then get tacked on and insurance fee which makes it about 10/15 dollars more.

Dianne Marie

November 1, 2025

When I rented two units at StaxUp on Bradley in El Cajon over a year ago, all seemed fine.They had a full time manager on duty, if anything went wrong. I decided to vacate my rental units because of the huge price increase. I unfortunately found out, there was no longer an onsite employee and NO bathroom access! I was very uncomfortable, while filling my U-haul, with another renter near me, who seemed too interested in my business. Trying to get a live person to talk to, was near IMPOSSIBLE! NO ONE ANSWERS and you are told to leave your name and number. I was just about to call the police but was finally able to speak to an employee at the Hill St. location. Brandi drove out to the Bradley location and spoke to the other renters who had also brought their protective PIT BULL onto the premises. Very HIGH RENTS, NO ONSITE MANAGER for protection, NO BATHROOM FACILITIES ( LOCKED), and very scary people within yards from you, IS A NO FOR ME!!!

Gunner moore

Very easy signing up for a unit. Only took about 5 minutes and every step was super easy and straightforward

Marty Wingett

Super helpful support staff. It’s awesome to have Smart Control to open the entry and exit gates, and the smart lock on our storage unit. Update 7/26/24 While the smart locks are the premier feature I love about the StaxUp storage facility, the staff has also been top notch. My first time entering the compound on Bradley in El Cajon, I had trouble getting the gate to open. So I called the number listed in the AP and the staffer provided support and boom, the gate opened. It’s always worked great every time since then. Moving is a lot of work, and is time consuming. Loading what doesn’t fit into your new home or living arrangement, into your StaxUp storage unit is also time consuming. Our experience at this facility was like anyone else would experience, at some point you need a bathroom. The bathroom at this StaxUp was locked. And there was no smart lock on this one door, it was just a dead bolt. So again, I called the number in the AP to ask, hey, what’s up? I was told, it is supposed to be unlocked, but recently had been trashed, with the soap and toilet paper all being stolen. So they locked it up. That staffer said they would be at the compound shortly and that they would unlock it for us to use. I suggested that they could put a smart lock on the bathroom.. so we’ll see what happens.

Erik Deran

My experience has been nothing but positive. The location I use is kept very clean and I’ve only had one occasion to need service. The battery needed to be changed on my lock, and the representative came and changed it within about 15 minutes. That was an impressive level of service!