CubeSmart Self Storage - Los Angeles - 11820 W Olympic B

Luiz Costa

I’ve had an excellent experience at CubeSmart, and I want to highlight the outstanding service provided by the manager, Brandon. He is professional, friendly, and always willing to go the extra mile to help. Brandon makes the whole process smooth and stress-free, and his dedication to customer satisfaction truly sets this location apart. Highly recommend CubeSmart thanks to his exceptional leadership!

Buck Winthrop

I’ve had a positive experience with this company. Brendan helped me with a swift move in on the hottest day of the year! Luckily the facility besides being clean is comfortably climate control. My unit is spacious and possibly larger than I need but I’m able to get a smaller or larger unit if needed. The company has an almost aggressive customer service. Calls, texts, emails —all to make sure you’re having a Good experience. I’m fine with more rather than less! My only suggestion is to possibly install a bathroom code lock for easy access vs having to bother the staff to open it which I had to do twice when it inadvertently locked. Sorry guys! Or maybe just a key attached to something. Other than this everything is first rate. ### I’m back for my second rental here. Again, top notch customer service. Hands on manager who is on top of things here making it by far the best storage in area. So many of these places just don’t care. These guys do and it’s appreciated.

Ralph brown,Jr

Sirius and Brandon provide excellent service, very helpful, professional, courteous, understanding. Highly recommend CubeSmart 11820 Olympic Blvd for storing your personal belongings! Safe, clean facility! 5 stars plus!

We Are Fashion

February 2, 2026

I just got off the phone to report a fraudulent use of my information, which was taken when my unit was robbed. Three cards were taken out thus far. Here is a scenario for the crime junkies out there; 1. a storage company has in-house insurance that only covers a robbery of a unit if there is a sign of forced entry. 2. They also only permit the use of locks sold in their office. 3. Entry does not appear forced to the robbed units. 4. Supposedly it is secure, but after a robbery, no way is provided to access a recording of the incident; nor does anyone seem to be able to look up who might have accessed that particular floor; when supposedly the access codes only open an particular floor. 5. Items that are left in robbed spaces are blatantly damaged, but again, no forced entry. 6. The unit was clearly professionally robbed because of the waya they slashed open the boxes AND left behind a bit of their own trash for a real kindness in an otherwise very organized unit. 7. The inhouse insurance askes for a valuation that the employees all can see. 8. They also use your card and therefore have access to your card number. 9. They have address and email and phone and ID... And again, for those not tracking it YET; the locks are theirs; the insurance is theirs; the security system is theirs; they know their way around all of the above; and the entry must not appear forced for a dime to be covered. Now they are not only responsible for the loss of my belongings and the supplies I had gathered with funding I had received to start a business, but they also now carry responsibility for my identity being stolen and for damage to my credit report. Branden told the cop who looked at my unit that he had theories about how "they" were getting in... From the reviews, I do not think anything is being done by anyone who works there - or by the cops for that matter - to actually stop "them".

Brad Gendell

The team at CubeSmart is great, particularly Cyrus at the front desk. Very helpful with getting signed up and picking a good unit. The facility is very clean and well maintained.