Public Storage - Rancho Cucamonga - 8949 Hermosa Ave

Lauren is great! The unit was clean, the facility is tight.

I have received price increases every 6-to 9 months. My last increase was 30%. I have talked with them but they just brushed me off… very disappointing. My next storage place will be with an annual agreement, not month to month which leave me too vulnerable.

This facility is well kept, lighted, and very spacious. Everything is easy to find, (office, carts to rent, etc) The staff is kind and very helpful. When I forgot to pay my bill the manager called me and reminded me my payment was not received so I was able to still pay that bill on time so it was never late. A big deal to people trying to bump their credit score!! I had a wonderful experience renting here, and would definitely rent from this facility in the future. I will be recommending this facility to my friends and colleagues., Thank you for your services. My only concern was during COVID they started closing down around 3 pm and I was not able to access my storage after that time. It was right before I got off work so i ended up not being able to access my storage for like a month due to my work schedule I got off after 3pm everyday. I hope they are back on to regular operating hours.