Extra Space Storage - 3505 - Sacramento - Calvine Rd.

Mykhailo Hryhorov

Courtney was great help with my first time auction purchase.

Nelly Ayala

October 13, 2025

I think this facility should give more permissions to mangers to help accomodations for their prospective clients. Even though I could empty that storage in 15 minutes, I was 30 minutes late and "hands are tied". I drove two hours here now two hours back empty handed, doesn't matter, I took the L. Facility is in a good location. It's under construction. Being able to work with clients is an important part of any company. Maybe the septum ring theory isn't so much of a theory but if I could reverse uno at McDonalds not being a manager, why was there absolutely nothing that could be done being the manager here? That said, I made it easy for everyone and took the L. I wouldn't say it's a bad business but it's not a very helpful one. 10/13/25 Update, To the owner, I appreciate your prompt response and concern. I'm certain you have policies where the facility makes decisions upon their own discretion, that's fine. However, an individuals observation and experience is what drives or derails future clients. I look forward to speaking with you soon.

Alejandra

August 13, 2025

Went well today, I had no errors in renting a unit. Courtney, was very thorough in her briefing about renting with this Company. And I'm glad, because I am fully aware of the protocols of doing business with you. Makes me thrilled to be informed. Thank You.

Lady Cynthia Kelly

Excellent service to the customer by Kelly the Assistant Manager. I appreciate the expertise used to accommodate my needs for a small storage unit.

Richard

Courtney was great! She showed us a couple of units based on our needs. Courtney walked me through the steps to reserve a unit and shared what all the costs would be. Thank You Courtney!