Public Storage - San Jose - 150 Tully Road

Booked 2 units here after a dreadful experience at another storage company. Staff here (especially Mike) were awesome. Went out of there way to get me setup and move-in ready.

I was having a very hard day filled with anxiety from a last minute move. This was the 3rd place I stopped hoping that I can find a place to store my things within my budget. It was such a relief to know that I was where I needed to be. The customer service was great, and the employees were very helpful even the ones that weren't behind the counter. I appreciate the way the whole process took about 7 minutes, and it was totally effortless. I would recommend this place always. I don't know if it's different at other locations, but in San Jose right off of Tully...that place is a real life saver for me.

Unfortunately I just moved in and they let me borrow two carts to move my stuff in. Never did they tell me there is a one cart limit. I went back a couple days later and they said I could only borrow one at a time even though we had two IDs. The person at the desk said they were extremely busy. When I went to grab my cart they were all there and none borrowed. Just don't understand the service.