StorQuest - San Rafael / Golden Gate

I’ve had 5 different storage units in California and this was the easiest, most painless experience yet. Amazing customer service.

I locked in a rate of 138$ and a few months later I was given a month heads up that the new price was 50$ more. No negotiation - no reason-. Very surprising to see such a huge increase. I appealed to the worker there who said she would write a request letter and I would just know the answer based on my next bill - which ended up being the same raised price. I have also been texted before being told that I made too much noise with their very loud carts and accusing me of hiding a cart in my unit which was untrue.

I used to have storage 5 years ago in Corte Madera(expensive and complicated to access) I have not idea about StorQuest exsit. The person that helped me over the phone Mark in LA he was much more clear and helpful than most people in San rafael. So,I made the reservation and appoint to see this place. Once I arrived and Markisha welcomed me and immediately showed me the unit, but she also showed me other alternatives to helped me. Actually, this is the first time that someone help me, since in the past they never give me options and if any availability usually is more money.they have elevator, great location fast and efficient to get your unit, nice gate access and parking. With Markisha's smile and efficiency. I put my boxes in my new unit and went home happy. What else can you ask for?